Warranty Clerk | Ebbett Toyota
Hamilton, Full Time, Automotive
Please Quote Reference Number 71018
  • An exciting role in a large business with a great culture
  • Independent role reporting directly to the Workshop Manager
  • Be responsible for all Vehicle & parts department warranty claims and processes

  • The automotive industry is on a fascinating journey. We're shifting to electric vehicles, to digital retail models and, over time, to autonomous vehicles. All big ticket items, but the most interesting challenge we face is in meeting the changing expectations of our customers and delivering levels of service that meet and exceed these expectations.

    Ebbett Toyota proudly represents that largest vehicle brand in New Zealand and we aim to be at the forefront of this exciting journey. To help us achieve this ambition we need a Warranty Clerk to support the delivery of our strategies.

    Responsibilities include:
    • Completion of all warranty job costing and claim loading
    • Maintain up to date knowledge of warranty claim processes and compliance
    • Ensure Warranty parts are stored and tagged and disposed of in order to meet warranty requirements
    • Manage register to keep records of all claims and parts disposal
    • Build and maintain relationships with Toyota Warranty team
    • Support Service Advisor team with coverage if required on occasion
    Key skills and attributes we're looking for include:
    • Excellent communication skills
    • An honest and reliable work ethic
    • A high level of computer literacy
    • Confidence working in a team environment
    • Experience working with one of our franchises is an advantage
    We offer fantastic benefits and rewards:
    • A supportive work environment
    • A role in a fun and friendly team
    At Ebbett Toyota, our aim is to meet and exceed the needs and requirements of every customer, every time!

    If you think you have the experience and skills to join our team, APPLY now and fill in the online application form highlighting your relevant skills.

    Please Quote Reference Number 71018

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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    I am a New Zealand citizen

    I have permanent residency status (and/or Australian citizenship)

    I have a family/partner visa and no restriction on working hours

    I have a temporary work visa (silver fern skilled migrant)

    I have a temporary work visa (graduate)

    I have a temporary work visa (holiday)

    I have the right to work restricted hours (eg. I have a student visa)

    I require sponsorship to work for a new employer (includes work-to-residence visa holders)

    (Q2) Do you have a current New Zealand drivers licence?



    (Q3) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q4) Do you have previous Warranty experience? (Please answer YES or NO)

    (Q5) Have you worked in the Automotive industry before? (Please answer YES or NO)

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