We are looking for a front line Service Advisor to join our team, and by front line we mean someone who can embody the professionalism and passion of the fine vehicles we represent.
The key responsibilities of this exciting and extremely important role will be managing the customer experience in our service department. You will be responsible for making bookings, costing of work completed, warranty claim processing, greeting customers and managing their needs and expectations.
The successful applicant will have the following attributes:
The skill to provide superior service and a seamless experience to our customers
Time management, organisational and administrative skills
Self-motivation and outstanding customer service skills
Excellent phone manner and communication skills
A high standard of computer skills
A 'Can Do' attitude
Mechanical knowledge is preferable but not necessary
Fun and outgoing personality
Full Training will be provided to ensure ease of transition into a dedicated team focused on providing exceptional customer service standards. We are a progressive and exciting leader in the automotive industry and also a part of the wider Gulf & Miles Motor Group that has various franchise dealerships throughout the country and a team of professional support personnel.
If you would like to be involved in a business where we reward and celebrate success, we would like to hear from you.
Please apply now through our online application form including a cover letter explaining why you are the person we are looking.