Customer Service Representative
West Auckland, Full Time, Customer Service
Please Quote Reference Number 80851
  • Previous experience in a Contact Centre environment
  • Full time opportunity working Monday to Friday
  • Join the high performing team at North Western Toyota

  • North Western Toyota is proud to be a reputable leading company with a supportive team environment. But without great team members, we wouldn't be as successful as we are today!

    We require a Call Centre Operator to join our Customer Support team in West Auckland. Full time role working Monday to Friday between 7am-6pm.

    You will be responsible for contacting our existing customer database to make bookings for our service department, selling service plans and warranties, taking general enquiries and finding the right person to help, and office administration.

    This is an important position in our company as there is no one more important to us than our customers.

    The role will suit someone with a call centre background - while there is no cold calling in this position, you'll still need to be comfortable with contacting people from all walks of life.

    To be successful you will need:
    • Excellent communication and interpersonal skills
    • High empathy and the ability to multi-task
    • Proficiency in Microsoft Office with a typing speed of over 60 words per minute
    • The ability to work from home at short notice (equipment provided)
    • A Sales background is of benefit but not essential
    The role will suit someone who is confident; a 'go-getter' with strong initiative who is capable of working independently.

    Don't miss this chance to be a part of the Toyota family. Please apply now through the online application form with your up to date CV and a cover letter.

    Please Quote Reference Number 80851