Customer Relations Officers
Please Quote Reference Number 80866
  • Full time roles working Monday to Friday
  • Opportunities in Sales and Finance
  • Passionate about exceeding Customers Expectations

  • Motivated and driven individuals are sought after to join Eagers Automotive NZ. Eagers Automotive NZ takes great pride and is committed to ensuring the highest quality of service to all customers based on a core principle of providing personalised and professional customer service that sets their dealerships apart from its competitors.
    To help with this mission, Eagers Automotive is seeking proactive, experienced and driven customer service professionals to join their team.

    We currently have CRO opportunities available in our Sales and Finance CRO team. The roles are full time, 40 hours per week working Monday to Friday. We're based in Airport Oaks, Mangere.

    Inbound and outbound telephone calls are a core part of this role, as is managing our customer database and reporting on performance to our Dealerships and Eagers Automotive NZ Management.

    The primary function of the Sales & Finance Customer Relations Officer role is to maximize the retention of existing customers by establishing a strong customer relationship over the phone at key lifecycle milestones via both inbound and outbound calls. A Sales & Finance CRO's aim is to provide a first class customer experience to all Eagers Automotive customers. The role will cover 9 vehicle dealerships and 6 automotive brands across the Greater Auckland Region.

    The successful applicants will demonstrate the following:
    • A proactive & mature approach to your work
    • Demonstrated proficiency with spreadsheets and word processing applications
    • Previous customer service and/or telemarketing experience
    • Previous experience in Sales or Finance based roles would be an key advantage
    • Great communication skills, both verbal and written is a must
    • A confident telephone manner, building rapport with ease
    • 'Can-do' attitude
    • Computer literacy and intermediate keyboard skills essential
    • Desire to improve your income through performance
    This is a rare opportunity to be part of Eagers Automotive.

    If you think you have the experience and passion to join our growing team, APPLY NOW and fill in the online application form.

    Please Quote Reference Number 80866