Smales Farm and Northcross, Part Time, Healthcare & Medical
Please Quote Reference Number 82404
Friendly, compassionate and customer service focused?
Part time opportunity working 20 hours per week on average
Full training provided
Shorecare Urgent Care are on the lookout for a friendly, highly motivated, and compassionate Medical Receptionist to join our team.
Who are we?
Shorecare are proud to have been caring for the North Shore and Rodney community for over 48 years. We specialise in injuries and illnesses that require urgent attention ensuring that patients can access healthcare when they need it. Shorecare operates two walk-in clinics, both open 7 days a week year-round, Northcross 8am-8pm, and Smales Farm 24 hours. We have a strong focus on building a team of likeminded, patient focused individuals who want to make a positive impact on the community.
Ideally, you'll have previous reception experience in a medical setting using Medtech 32 or Evolution, but regardless we'll provide you with full training.
Working with medical records, you've got to have an eagle eye for details and be able to input data quickly to keep up with our busy clinics.
You can multi task with the best of them and handle whatever curveballs the day throws your way.
No two days are the same here at Shorecare so having the ability to use initiative and be a quick thinker is critical.
You're a people person. As our first and last point of contact with our patients, you'll be comfortable speaking with a wide range of individuals providing top notch customer service.
Medical centres can be daunting and stressful so your ability to show compassion and empathy, be it with our patients or a team member, is vital.
You'll be confident working independently across a variety of hours.
You'll have great resilience. In an urgent care clinic we know that you'll be faced with some challenging situations, but our team are here to support you at all times.
Meeting and greeting patients
Answering phone calls
Invoicing and taking payments
Working closely alongside our clinical team
Working across different shift times (day shift, evenings and some weekend work) across both clinics
This is a part time role working approximately 20 hours per week however we do require flexibility to cover extra shifts such as holidays and sickness.
Remuneration will be aligned with the skills and experience you bring to the role. Penal rates apply for evenings and weekends.
If you think you'd be a great fit for the Shorecare reception team, please apply now through our online application form. We'd love to meet you.