Provide data-led support for the marketing department in an established group
Be at the heart of a significant growth area for the business
A key role in a company with a great culture
The automotive industry is on a fascinating journey and as digital grows our customers demand an ever more personalised, integrated, intuitive and rewarding process from initial interest through to ownership and after-sales care. At the Ebbett Group, we aim to be at the forefront of delivering this experience across all platforms.
We're currently looking for a Customer Data Administrator/Analyst to join our marketing team in Te Rapa, Hamilton.
The Role: We need an enthusiastic Excel expert to support the Customer Data Manager. You will utilise data to help provide insights to improve customer experience across the multiple dealerships and the global brands that make up the Ebbett Group. A hands-on, can-do attitude and a high level of accuracy are a must.
Data manipulation and analysis
Run, maintain, and improve operational reporting to support business processes and measure performance
Select customers for targeted direct marketing campaigns
Monitor and support the Ebbett lead management process
Train sales staff on best practice for data capture and entry
Contribute to consistent data quality across the group
Advanced Microsoft Excel skills
Experience working in a relevant data-led role
Excellent organisational skills and great follow through on tasks
Solid communication skills, both verbal and written
Full NZ Drivers Licence
Experience of CRM systems
Building operational reports to support business processes
Experience providing training and support to sales staff
Exposure to data extraction and manipulations tools
We may consider a flexible working arrangement for the correct candidate.
If you are excited by the opportunity to make a difference in a large group of companies and are an enthusiastic, creative and confident team player then you may be the person we're looking for.
Why join the Ebbett Group? The Ebbett Group (Est. 1928) represents 18 brands across 15 dealerships and the national vehicle distributor, Foton New Zealand. It is one of the largest automotive groups in the country with over 500 employees. We have a supportive culture and an excellent reputation as a trusted employer with a record of investing in and developing our people. The role will be based at our new Volkswagen showroom in Te Rapa and salary will be commensurate with experience.
Apply now by filling in the on-line application form.