Service Advisor | Christchurch BMW and MINI
Christchurch, Full Time, Automotive
Please Quote Reference Number 83438
  • Exceptional customer service skills and a passion for the industry
  • Rare opportunity for a driven, proactive individual
  • Make the move to our new dealership

  • At Christchurch BMW & MINI, we're the only licensed retailer of BMW & MINI vehicles in Canterbury, Marlborough, Nelson and the West Coast. We believe in going the extra mile to exceed our customer's expectations and experience.

    Due to high volumes, we're wanting to add a passionate Service Advisor to our busy service department.

    Providing exceptional customer service will always be your first priority. You will have the ability and experience to understand and determine customer's needs, to make decisions and problem solve, multi task, work autonomously as well as be part of a team, all the while keeping a smile on your face and remaining calm and professional in pressure situations.

    The successful candidate will:
    • Have a strong customer service background
    • Have an excellent phone manner and communication skills
    • Be confident with computer systems
    • Have good administrative skills and time management
    • Follow processes ensuring all the i's are dotted and t's are crossed
    • Be a master at multi-tasking
    • Have the ability to work in a fast paced and busy role
    • Have a can do attitude and a fun and outgoing personality
    Preference will be given to candidates with automotive industry experience, however training will be provided and you will be supported by an experienced Aftersales Team.

    What we can offer:
    • Opportunity to work with great brands - BMW and MINI
    • Regular high quality training
    • Competitive salary and bonus structure
    • Opportunity to work from a brand new dealership
    • Career progression
    • Join a team that is passionate about improvement
    This is a full time, permanent position working Monday to Friday and rostered Saturday mornings.

    If you have the skills and drive to make this role your own, APPLY NOW and fill in the online application

    Christchurch BMW & MINI
    Please Quote Reference Number 83438

    Please Complete the Details in our Form Below

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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    I am a New Zealand citizen

    I have permanent residency status (and/or Australian citizenship)

    I have a family/partner visa and no restriction on working hours

    I have a temporary work visa (silver fern skilled migrant)

    I have a temporary work visa (graduate)

    I have a temporary work visa (holiday)

    I have the right to work restricted hours (eg. I have a student visa)

    I require sponsorship to work for a new employer (includes work-to-residence visa holders)

    (Q2) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q3) How many years experience do you have in a customer service role?

    (Q4) Do you have Automotive industry experience? (Please answer YES or NO)

    (Q5) Do you hold a Full drivers licence? (Please answer YES or NO)

    (Q6) Based on your experience, what is your salary expectation for this role?

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