Manukau or Botany
Please Quote Reference Number 83524
  • Service Advisor / Franchisee experience essential
  • Opportunity for development, growth, and career progression
  • Fast-Paced and Rewarding Environment

  • About us:

    Manukau Toyota Group is the largest Toyota dealership in New Zealand with approximately 200 Team Members working across four different sites around Auckland's South & South-East. Celebrating our 30-year anniversary in 2021, we are New Zealand owned and operated.

    About the opportunity:

    We have an exciting opportunity for an experienced Service Advisor to join our team at either our Manukau or Botany Branches. The main purpose of this job is to create a customer first experience for every customer that walks in through our doors. As part of this role, you will be:
    • Accurately booking service and repair appointments
    • Quotations, costing and invoice completion.
    • Liaising between our Workshop Technicians and customers ensuring they are kept well informed of their vehicles progress during service and/or repair.
    About you:
    • Minimum 2 years Service Advisor experience, or similar in an Automotive Dealership environment
    • Outstanding customer service skills
    • Excellent communication and interpersonal skills
    • Well organised with the ability to work in a fast paced friendly environment
    • Strong attention to detail and accuracy, for invoicing and administration duties
    • Excellent time management skills
    • Sound computer skills and the willingness to learn new systems and processes
    • Ability to work weekends and extended hours if required.
    • A full valid NZ drivers licence
    What we can offer:
    • Comprehensive in-house learning and development
    • Opportunities to develop your skills and career
    • A supportive team environment
    • Great remuneration package tailored to reflect your experience
    If you feel this role matches your skill set, we want to hear from you!

    Please Quote Reference Number 83524

    Please Complete the Details in our Form Below

    (.doc, .docx, .pdf, .rtf or .txt ONLY, 4MB max file size)

    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    I am a New Zealand citizen

    I have permanent residency status (and/or Australian citizenship)

    I have a family/partner visa and no restriction on working hours

    I have a temporary work visa (silver fern skilled migrant)

    I have a temporary work visa (graduate)

    I have a temporary work visa (holiday)

    I have the right to work restricted hours (eg. I have a student visa)

    I require sponsorship to work for a new employer (includes work-to-residence visa holders)

    (Q2) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q3) How many years experience do you have in a customer service role?

    (Q4) Do you have Automotive industry experience? (Please answer YES or NO)

    (Q5) Do you hold a Full drivers licence? (Please answer YES or NO)

    (Q6) Based on your experience, what is your salary expectation for this role?

    Check for Confirmation HERE after you click SEND